Operations + Growth Systems ·AI Forward

Your business
runs on you.
It shouldn't.

Xync builds the operational systems, AI infrastructure, and team enablement that remove founder dependency, close operational gaps, and let your business scale — without scaling chaos. Serving founder-led businesses across India, the US, UAE, Canada, UK, EU, Singapore, Australia, and New Zealand.

Free · 3 minutes · Instant personalised results

Why founders work with Xync
Stop being the bottleneck in your own business.
We diagnose what you'd never think to ask about, build systems tailored to how your business actually works, and make sure your team adopts them — not just receives them.
20+
Hours saved per week on average
2–3x
Engagement pays for itself
21
Days average delivery time
100%
Tool-agnostic — we fit your stack
The problem we solve

You're not scaling. You're just working harder.

Most founder-led businesses don't have a growth problem. They have a systems problem. Every symptom has a root cause — and it's almost never the one that's visible.

🔥
Founder dependency. Every decision waits for you. Your business can't move without you — and that means neither can you.
💸
Revenue leakage. Leads go cold. Handoffs break. Follow-ups miss. You're hiring to fix problems that are really system gaps.
🔧
Tool chaos. You have 5–10 tools. Nothing talks to each other. Your team creates workarounds. The stack costs more than it saves.
Productive time drain. Your team spends 60% of their day on work about work — not the work they were hired to do.
📉
Eroding margins. Revenue grows but profit doesn't. Each new hire adds cost without fixing the underlying operating model.
🤖
Failed AI adoption. You bought the tools. 70% of implementations don't stick — because nobody fixed the operations underneath.
How Xync works

Diagnosis first. Always.

We never prescribe before we understand. Every Xync engagement starts with a structured discovery — because the visible problem is rarely the real one.

01
Discover
We map your workflows, tools, and team structure end-to-end — surfacing gaps, bottlenecks, and leakage points you didn't know to look for.
3–7 days
02
Design
We scope and propose the exact systems, automations, and structural changes that will have the highest impact for your specific business.
Custom-scoped
03
Build
We implement tool-agnostically — workflows, automations, SOPs, and operating infrastructure designed to fit your team, not a template.
2–4 weeks
04
Enable
Change management, team training, and adoption support — so the system lives in your business long after we're done. Not just delivered. Owned.
30-day support
How we engage

Three ways to work with Xync.

Start here
The Ops Audit
Understand before you invest
  • 30-min structured discovery session
  • Full workflow and systems mapping
  • Prioritised gap and leakage report
  • Delivered in 5 days
  • Credited toward full project
Scoped on enquiry — typically 3-7 days
Ongoing
Fractional Ops Partner
Your ops team, on retainer
  • Monthly systems maintenance and expansion
  • Ongoing ops advisory and decision support
  • Team check-ins and adoption support
  • Scales as your business grows
Monthly retainer — scoped per engagement
What clients say

Real results from founder-led businesses.

Ops Clarity Index™

Know exactly where your business leaks — in 3 minutes.

The Ops Clarity Index™ is a structured 12-question diagnostic that benchmarks your business across Process Maturity and Execution Reliability — then gives you a personalised report pinpointing your highest-impact gaps. Free. Instant. No vague advice.

3 minutes · Instant personalised results · No sales call required

The 3 Stages
S1
The Overwhelmed Operator
Your business runs on you. Every decision waits. Execution is reactive.
S2
The Structured Grower
Building blocks exist. Execution is still inconsistent. Things slip.
S3
The Systems-Led Business
Solid foundations. The ceiling is optimisation and depth.
Ops Clarity Index™
Your Report
Hi Sarah — here's your operational profile.
Stage 2 — The Structured Grower
You have the building blocks. The structure is incomplete. You're at the inflection point — the next growth phase requires a tighter operational foundation.
Process Maturity
62%
Execution Reliability
48%
Where you're losing the most
Sales → onboarding handoff · Project execution · Follow-up accountability
Your 90-day priority
Build SOPs and reduce founder dependency — this is where the fastest impact is.
Working with founders in
🇮🇳 India · 🇺🇸 US · 🇦🇪 UAE · 🇨🇦 Canada · 🇬🇧 UK · 🇪🇺 EU · 🇸🇬 Singapore · 🇦🇺 AU / NZ
Tools we integrate with — your stack, our expertise
Notion
Zapier
Slack
Airtable
Make
n8n
Clay
Google
Microsoft
HubSpot
Claude AI
GitHub
Vercel
Asana
Miro
Lucidchart
OpenAI
Antigravity
About Xync · Global Practice

Built to fix what's quietly breaking your business.

Xync was founded by two Systems Architects who have built, scaled, and fixed businesses from the inside. We've seen what happens when growth outpaces systems — and we built Xync to fix the gap that every growing founder eventually hits.

We work with founder-led businesses across India, the US, UAE, Canada, UK, EU, Singapore, and AU/NZ — bringing a global perspective to every engagement. We are tool-agnostic, outcome-obsessed, and deeply committed to one thing: building systems your team will actually use. Not just implement — own, run, and evolve. We work with businesses across India, the US, UAE, Canada, UK, EU, Singapore, and AU/NZ.

What we stand for
Diagnosis before delivery
We never recommend without understanding. Every engagement starts with discovery — paid, structured, and honest.
Systems, not workflows
We sell the operating architecture — not a single automation. The goal is a business that runs without the founder in the room.
Enablement over delivery
70% of implementations fail because nobody managed the change. We build in change management from day one.
Tool-agnostic, always
We work with what you have, what works, and what fits — not what we're affiliated with.
The founders

Two Systems Architects. One shared obsession.

AK
Abhilasha Khanna
Co-founder · Growth, Ops & Strategy

Marketing, growth, and business operations strategist with 9+ years building revenue-generating systems across healthcare, technology, education, and service businesses. Abhilasha has launched businesses in India and the US, led demand generation and GTM strategy at enterprise and startup scale, and built the bridge between marketing, operations, and revenue that most businesses are still missing. She brings end-to-end business building, growth marketing, CRM architecture, and 0→1 scaling experience to every Xync engagement.

GTM Strategy Revenue Marketing CRM Architecture Healthcare Ops Business Building Zoho · HubSpot · Pardot
NJ
Nishtha Jain
Co-founder · Systems, Delivery & Ops

Certified Asana Workflow Specialist and systems architect with 6 years of experience building and implementing operational infrastructure for agencies and startups in India, USA and Australia. Nishtha rose from a management trainee to Chief of Staff at a digital agency, leading Asana implementation, team management, and internal systems across 4 years before becoming a Systems & Processes consultant — now working with global Asana Partner firms. She gets early access to Asana features before they launch, bringing cutting-edge capabilities into the systems she designs. Her superpower: translating complex, messy operations into clear, executable workflows that teams actually use.

Asana Partner Workflow Design Process Mapping Change Management Systems Architecture Systems Architecture
How we think

Six principles we never compromise on.

🔍
Diagnose what they'd never think to ask
The visible problem is rarely the real one. Our value starts before we recommend a single solution.
🏗️
Sell the system, not the workflow
One automation fixes one problem. A system eliminates a category of problems — and scales with your growth.
🤝
Enable, don't just deliver
A system that isn't adopted is a cost, not an investment. We stay until the team owns it.
🎯
Outcomes, not outputs
We measure our success in hours saved, revenue recovered, and founder time freed — not features built.
⚙️
Tool-agnostic, always
We recommend what fits your business — not what we're affiliated with. Your stack, your choice, our expertise.
📈
Built to scale, not just to fix
Every system we build is designed for the next stage of your growth, not just the problem you have today.
What we build

We build the systems.
Your team runs them.

We're tool-agnostic and outcome-focused. Everything we build is designed around your business — not a template, not a package. Diagnosed first. Built for real. Enabled for adoption.

We work with
Founder-led service businesses Agencies & consultancies Growing but operationally stuck
Markets: 🇮🇳 India 🇺🇸 US 🇦🇪 UAE 🇨🇦 Canada 🇬🇧 UK 🇪🇺 EU 🇸🇬 Singapore 🇦🇺 AU / NZ
🔍
The Ops Audit
Paid discovery · 3–7 days · Entry point for every engagement

We map your core business workflows end-to-end — surfacing operational gaps, broken handoffs, and leakage points you didn't know to look for. You receive a prioritised Ops Clarity Report with your highest-impact fixes and a clear path forward. No vague proposals. No surprises.

  • 30-min structured discovery interview
  • Workflow mapping (Miro / Lucidchart)
  • Ops Clarity Report — gaps, priorities, recommendations
  • Credited fully toward the Ops Clarity Sprint
  • Proceeds only when both sides see clear opportunity
Priced on enquiry
The Ops Clarity Sprint
Full implementation · 3–5 weeks · Most popular

From diagnosis to a fully operational system — we build the workflows, automations, SOPs, and team operating structure your business needs. Tool-agnostic, custom-built, and delivered with full team enablement so your people own it from day one.

  • Complete Ops Audit included
  • Workflow automation (tool-agnostic)
  • Asana / project system setup and optimisation
  • SOPs and process documentation
  • Team training and change management
  • 30-day post-delivery support window
  • Scale architecture — built for next stage growth
Scoped after discovery
🔁
Fractional Ops Partner
Monthly retainer · Ongoing · Post-project

As your business grows, your systems need to grow with it. We stay on as your ongoing ops partner — maintaining, evolving, and expanding your operational infrastructure. Think of us as a fractional COO: available, accountable, and always working on what matters most to your next stage.

  • Monthly systems review and maintenance
  • New workflow builds as your business evolves
  • Ongoing team enablement and adoption support
  • Operational advisory and decision support
  • Access to latest Asana features (pre-release)
Monthly retainer — scoped per engagement
🎓
Internal Capability Coaching
Optional add-on · For teams who want to self-manage

For founders and ops leads who want to build internal capability rather than rely on an external partner. We transfer the frameworks, systems thinking, and decision-making skills needed to run and evolve your operational infrastructure independently. You leave with the skills — not just the systems.

  • 1:1 coaching sessions with ops lead or founder
  • Documented decision frameworks and playbooks
  • Hands-on training on your specific tools and workflows
  • Quarterly capability review and refresh
Add-on to Sprint or standalone — scoped on enquiry
What every Xync engagement looks like
01
Discovery Sprint
Structured audit of your workflows, tools, team, and operational gaps.
3–7 days · Paid
02
Scoped Proposal
Clear deliverables, timeline, and price — based on what we actually found, not a template.
Within 48 hours
03
Build & Enable
We build, you participate in key decisions. Team training built in throughout.
2–4 weeks
04
Handover & Support
Full team handover, async training materials, and 30 days of support as the system beds in.
30-day window
Tools we design systems around — your stack, our expertise
Notion
Asana
Airtable
HubSpot
Zapier
Make
Slack
Miro
Lucidchart
Google
Microsoft
n8n
AI Readiness & Services

Most businesses aren't AI-ready.
We get you there.

AI adoption fails when the operational foundation underneath it is broken. You can't automate chaos — you systemise it first, then amplify it. Xync's AI Readiness services diagnose your current AI posture, fix the operational gaps, and implement AI infrastructure your team will actually use.

Most AI projects fail not because of the technology — but because of what's underneath it.

The AI readiness gap
🔴
70% of AI implementations fail
Not because of bad AI — because of broken operations underneath. Data silos, manual handoffs, inconsistent processes.
🟡
Tools ≠ transformation
Buying ChatGPT, Copilot, or Claude without operational infrastructure underneath gives you expensive novelty.
🟢
Ops-first AI works
When you fix the foundation first — clean data, defined workflows, clear ownership — AI multiplies your capacity instead of adding complexity.
Our framework

AI Readiness has three pillars.

Every Xync AI engagement starts here. We assess where you stand across all three — then build a roadmap to close the gaps before implementing anything.

🏗️
Operational Foundation
Documented workflows, clear ownership, consistent process execution. AI can't improve what doesn't exist — we build the substrate first.
📊
Data Infrastructure
Clean, structured, accessible data across your stack. Without reliable data in, AI gives you unreliable output — and erodes trust fast.
🤝
Team Capability & Adoption
AI literacy, prompt frameworks, and change management. The technology is the easy part — human adoption is where most organisations fail.
What we build

AI Readiness services.

From a diagnostic snapshot to full AI infrastructure — scoped to where you actually are, not where you wish you were.

AI Implementation Sprint
Full build · 4–6 weeks · Most impactful

From assessment to a fully operational AI-augmented workflow — we build the infrastructure, train the team, and ensure adoption. We integrate AI tools directly into your existing workflows so they're used daily, not just explored once.

  • AI Readiness Assessment included
  • Custom AI workflow design and build
  • Tool integration (Claude, GPT, Copilot, etc.)
  • Prompt libraries and SOPs for AI use
  • Team training and AI literacy workshops
  • 30-day adoption support
Scoped after assessment — typically 4–6 weeks
🤖
AI Workflow Automation
Targeted builds · 1–2 weeks · Fast wins

Already have a clear use case? We design and build specific AI-powered automations — content pipelines, lead enrichment, client reporting, internal knowledge bases, and more. Tool-agnostic, built to your exact workflow.

  • AI-powered workflow design
  • Integration with your existing stack
  • Testing and QA against your real data
  • Handover documentation and SOP
  • 2-week adoption support
Scoped per build — typically 1–2 weeks
🎓
AI Literacy & Team Enablement
Training · Workshop · Add-on or standalone

For teams that want to use AI confidently and consistently — not just experiment. We run tailored AI literacy workshops, build prompt libraries and use-case playbooks, and create the internal culture where AI becomes a daily operating habit rather than a novelty.

  • Role-specific AI use case mapping
  • Custom prompt library (your voice, your data)
  • Team workshops — live or async
  • AI usage policies and governance framework
  • Monthly refresh and new tool briefings
Standalone or add-on · Scoped on enquiry
AI tools we work with

Tool-agnostic. Model-agnostic. Outcome-obsessed.

We work across the full AI landscape — from large language models to automation infrastructure. We recommend what fits your use case, your data environment, and your team's capability level.

Language Models
Claude (Anthropic) · GPT-4o · Gemini · Copilot · Llama
Automation
Zapier · Make · n8n · Clay · Relay.app
Knowledge & Data
Notion AI · Airtable · Coda · Google Workspace AI
Infra & Dev
Vercel · GitHub Copilot · Supabase · Cursor
The bottom line for founders

How does AI readiness actually help my business run better?

Fair question. Here's the direct answer.

⏱️
You get back 10–20 hours a week
When AI handles your reporting, summarising, first drafts, and data sorting — you and your team stop doing low-value work. That time goes back to client delivery, strategy, or growth.
📋
Decisions happen faster — and better
AI-powered knowledge bases and process tools mean your team stops waiting for you to answer questions they should already have answers to. Your ops runs — even when you're not in the room.
📈
You scale without scaling headcount
The right AI infrastructure means a 5-person team can do the work of 10 — without burning out. You grow revenue capacity without proportionally growing your cost base.
"Okay — but how do I know what AI can actually do for my specific business?"
That's exactly what the AI Readiness Assessment answers. In 5–7 days, you'll have a scored report telling you precisely where AI fits into your workflows, what the ROI looks like, and what to build first. No guessing. No generic AI advice.
Start with the operational foundation — then amplify with AI.
The Ops Clarity Index™ tells you if your business is ready for AI. Take it free in 3 minutes.
Free Diagnostic Tool

The Ops Clarity Index™

Answer 12 questions about how your business actually operates. Get a personalised operational profile, your two key scores, and specific insights into where your business is leaking — in under 3 minutes. Free. Instant.

Question 1 of 12 0%
Operational Diagnostic

How well does your business run without you?

12 questions. Under 3 minutes. Get a clear read on where your operations stand — and what's quietly costing you growth.

12 questions
~3 minutes
Free diagnostic
Instant result
Please make a selection to continue.

Analysing your operational profile…

Your Ops Diagnostic

Process Maturity
Execution Reliability
Client work

Systems built.
Results measured.

Every engagement starts with diagnosis. Every case study starts with a business that was working too hard — and ends with one that runs on systems.

Ops Clarity Sprint

How a Bengaluru marketing agency freed 31 hours of founder time per week.

An 8-person agency founder was reviewing every deliverable, approving every invoice, and personally onboarding every client. Growth had stalled — not for lack of demand, but because every new client meant more work for one person.

Xync ran an Ops Audit, mapped 23 recurring workflows, and identified 7 that were entirely founder-dependent with no business reason to be. Over 4 weeks, we rebuilt client onboarding, delivery tracking, and approval flows — eliminating the founder as a required node.

₹1.2Cr/yr · 8-person team Bengaluru 4 weeks
31 hrs
Founder time freed per week
3.1×
Client capacity increase
23
Workflows mapped & rebuilt
4 wks
Full implementation
AI Implementation

Delhi EdTech startup consolidated 9 tools into 4 connected systems — cutting ops costs by 40%.

A 14-person EdTech company was running separate tools for CRM, project management, student tracking, billing, and internal comms — none of which talked to each other. The ops team spent 3+ hours daily on manual data transfers.

Xync mapped the full data flow, identified consolidation opportunities, and implemented an integrated stack using existing licences plus two new tools. AI automation handled the cross-system syncs that had previously required manual work.

₹2.8Cr/yr · 14-person team Delhi 3 weeks
40%
Reduction in ops tool costs
9→4
Tools consolidated
3 hrs
Daily manual work eliminated
21d
Full delivery timeline
Fractional Ops

Hyderabad professional services firm recovered ₹6L/month in revenue leaking through ops gaps.

A 6-person B2B services firm was losing significant revenue to poor follow-up, inconsistent proposal delivery, and unbilled scope creep. The founder knew something was wrong but couldn't pinpoint where. The Ops Audit surfaced three specific failure points within the first week.

On a fractional ops retainer, Xync rebuilt their lead-to-close workflow, implemented a scope-change protocol, and set up automated follow-up sequences. The systems paid for themselves before the engagement ended.

₹80L/yr · 6-person team Hyderabad Ongoing retainer
₹6L
Revenue recovered per month
2.8×
ROI within 6 weeks
3
Revenue leak points found
1 wk
To first audit findings
AI Readiness + Implementation

UK-based consultancy went from 0 to AI-augmented delivery in 6 weeks without replacing a single team member.

A 10-person management consultancy in London wanted to adopt AI but didn't know where to start. Previous experiments with ChatGPT had produced inconsistent outputs that weren't trusted by the team. The founders were concerned about quality control and client perception.

Xync ran an AI Readiness Assessment, identified four delivery workflows suitable for AI augmentation, and built structured prompt libraries with QA checkpoints. Team training and a 2-week supervised rollout ensured adoption — not just installation.

10-person team · £1.2M/yr London, UK 6 weeks
35%
Reduction in delivery time
4
Workflows AI-augmented
100%
Team adoption rate
6 wks
Assessment to full adoption
Want results like these?
Start with the Ops Clarity Index™ — free, instant, and built to surface exactly what's costing you growth.
Start here

Tell us what's breaking.
We'll be honest about how to fix it.

No sales pitch. No vague promises. If we can help, we'll tell you exactly how. If we can't, we'll tell you that too.

Response within 24 hours
We read every submission. You'll hear from a real person — not an autoresponder.
🔍
First call is diagnostic, not a pitch
We spend the first conversation understanding your business — not selling to you.
🌏
Fully async-compatible
We work with businesses across India, US, UAE, Canada, UK, EU, SG & AU/NZ. Time zones are not a problem.
1
About you
2
Your challenge
3
Context

Who are you?

Start with the basics — we'll keep it short.

Not ready to talk yet?
Start with the Ops Clarity Index™
Free. 3 minutes. Tells you exactly where your business is leaking — before you spend a rupee.
Prefer email?
hello@getinxync.com
Follow our work
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We work with businesses in
🇮🇳 India 🇺🇸 US 🇦🇪 UAE 🇨🇦 Canada 🇬🇧 UK 🇪🇺 EU 🇸🇬 SG 🇦🇺 AU/NZ
Frequently Asked Questions

Everything you're probably wondering.

Straight answers from founders who've been in the same place. If your question isn't here, .

Getting Started
If your business is growing but you feel like you're working harder, not smarter — you're ready. We've worked with businesses across India, the US, UAE, Canada, UK, EU, Singapore, Australia, and New Zealand. The signal isn't revenue or geography, it's friction. Take the free Ops Clarity Index™ and you'll have your answer in 3 minutes.
Start with the Ops Clarity Index™ if you want a quick, free read on where you stand. If you're ready to invest and want a proper diagnosis, the Ops Audit is your entry point — it's paid, structured, and credited toward any full project. A discovery call is for founders who know they have a problem but aren't sure which path fits.
Yes. We work with businesses across India, the US, UAE, Canada, UK, EU, Singapore, Australia, and New Zealand. Our entire process is async-compatible — structured documents, recorded walkthroughs, and async video, with live sessions only where genuinely needed.
We work best with founder-led service businesses, agencies, consultancies, and SMBs with 2–50 people — typically at the point where growth is outpacing systems. We also work with mid-stage startups and healthcare service providers who need operational infrastructure to support scale.
How We Work
The Ops Audit takes 3–7 days. The Ops Clarity Sprint typically runs 3–5 weeks end-to-end. We scope it clearly after the Audit so you know exactly what you're committing to — deliverables, timeline, and price — before you proceed.
Every engagement follows four phases: Discovery (we map your workflows, tools, and team structure — 3–7 days), Design (we scope and propose the highest-impact fixes), Build (we implement workflows, automations, SOPs — 2–4 weeks), and Enable (change management, training, 30-day support window). We never deliver and disappear.
Typically 2–4 hours per week during active build phases — structured sessions rather than open-ended availability. We do the heavy lifting; we need you for decisions, context, and sign-off. We design around your bandwidth, not ours.
Most automation agencies deliver tools. We deliver outcomes. We start with diagnosis — not delivery — fixing the real problem, not the visible symptom. We also build in change management from day one, because 70% of implementations fail when nobody manages the human side of the transition.
Because you're too close to see it clearly, and you don't have the bandwidth to do it properly. DIY ops fixes patch symptoms. We diagnose causes, build interconnected systems, and manage the change — so the fix sticks. The Ops Clarity Index™ usually surfaces 2–3 problems founders didn't know they had.
Tools & Technology
We're tool-agnostic. We work with whatever you already have — Notion, Asana, HubSpot, Airtable, Slack, Miro, Lucidchart, Google Workspace, Zoho Suite, and 40+ others. We never recommend switching tools just for the sake of it. Our job is to make your existing stack perform, then fill genuine gaps.
Primarily configuration, integration, and automation — not custom dev. We connect and orchestrate your existing stack, build workflows and automations (Make, Zapier, n8n), and implement AI layers on top. If a genuine gap requires a lightweight custom build, we'll say so in the Audit and scope it clearly.
AI works when the operational foundation underneath it is solid. We assess your AI readiness as part of every engagement. For businesses that are ready, we implement AI workflows — automated briefings, intelligent routing, AI-assisted SOPs, and agent infrastructure — that your team will actually use.
Pricing & Commitment
We scope every engagement after the Audit — no surprise invoices, no template pricing. The Audit itself is paid and credited toward any full project. Most engagements pay for themselves within 4–8 weeks through recovered revenue, reduced tool costs, or saved founder hours. We'll show you the math before you commit.
The Ops Audit is the minimum — it's a standalone paid engagement with no obligation to proceed further. From there, the Ops Clarity Sprint is a fixed project with a clear scope and end date. The Fractional Ops Partner retainer is an ongoing arrangement scoped per engagement, and you can exit with 30 days' notice.
We scope clearly before we start — deliverables, timelines, and success criteria are agreed in writing. If something isn't right, we fix it within the support window. We've never had a client leave without a working system, because we don't close out until it's adopted and running.
Still have questions?
Book a free Ops Hour — we'll answer them live, and diagnose your biggest operational gap in 60 minutes.
Ops Insights · Free
Get one ops insight every two weeks.
No fluff. No pitches.
Practical frameworks, systems thinking, and case studies from the field.